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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kelsey Sikora

March 10, 2026

5  out of  5
rating by Kelsey Sikora
"I can’t say enough wonderful things about Jill and her team! They took the time to explain everything to me!"
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Jennifer Moreira

February 20, 2026

5  out of  5
rating by Jennifer Moreira
"The entire staff is very personable, which makes you feel like a friend rather than just another client."
We responded:
"We’re thrilled to have exceeded your expectations, Jennifer! Thank you for sharing your experience. Jill Jack - State Farm Insurance Agent"
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Richard Garrett II

February 20, 2026

5  out of  5
rating by Richard Garrett II
"Jill Jack Was The Best Experience I Had, The Employees Were Very Amazing And Very Knowledgeable And Very Sweet , Outstanding Customer Service I Would Recommend This Insurance Company Thanks Again 😊"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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james ryan

February 13, 2026

5  out of  5
rating by james ryan
"We have been clients of Jill Jack’s State Farm Insurance for close to 30 years. The service from Jill and her team has been impeccable. We would highly recommend them without reservations. They are dependable and professional at all times."
We responded:
"Thank you for the 5-star review, James & Katheryn! We appreciate doing business with you and your family. -and your kind words are very meaningful to us!! Jill Jack - State Farm Insurance Agent"
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Maria Gorospe

February 12, 2026

5  out of  5
rating by Maria Gorospe
"Awesome people to have as your insurance provider! Kali and the team are very nice and will give you the best care! Thank you for the great service : )"
We responded:
"A sincere thank-you for your review, Maria. We truly value your business and your kind words. Jill Jack - State Farm Insurance Agent"
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Kala Grossman

February 4, 2026

5  out of  5
rating by Kala Grossman
"Always very helpful and quick to respond. They are very considerate and thoughtful. I have worked with Kali quite a few times and she is very polite and goes out of her way to provide the best experience possible."
We responded:
"Thank you for the wonderful review! It means so much to our New Wilmington team to know we’re helping neighbors feel protected and cared for. – Jill Jack - State Farm Insurance Agent"
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Lou Ann Miller

January 30, 2026

5  out of  5
rating by Lou Ann Miller
"Jill jack and her crew and company are the best people to ever deal with. They provide the best service and high quality insurance. Just had to file a claim and she made the process simple and successful. Highly recommend her service for ANY insurance needs. Like a great neighbor……… Jill Jack is there! Always!!!"
We responded:
"Thank you for that 5-Star review, Lou Ann! We appreciate you and the opportunity to do business with you. It is always a pleasure!"
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stripeDTM

January 17, 2026

5  out of  5
rating by stripeDTM
"Excellent!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Stephanie McFadden

January 16, 2026

5  out of  5
rating by Stephanie McFadden
"They are a great company to have. Very helpful when I got my new vehicle and answered all my questions"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Beth

January 16, 2026

5  out of  5
rating by Beth
"I called Jill Jack State Farm office yesterday to get a quote for my car insurance.Deb Russell was my agent. She was excellent!! She was so patient and explained every step and answered all my questions. Now I’m officially a State Farm customer!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Dan Hiers

January 16, 2026

5  out of  5
rating by Dan Hiers
"Jill has always been more than willing to assist and answer any questions. Her entire office is a pleasure to work with for any insurance needs."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Terry Howard

January 15, 2026

5  out of  5
rating by Terry Howard
"Amazing Customer Service! I’ve been with State Farm for 20+ years, they have always gone above and beyond to help with any claims, updating my Records, and helping answer all Of my questions, reminders on all Of my accounts and making sure I have the best price I can get!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Ryan

August 19, 2025

5  out of  5
rating by Ryan
"Jill and her team are excellent. I would recommend them to anyone!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Troy Anderson

August 15, 2025

5  out of  5
rating by Troy Anderson
"I had a one vehicle accident on my trike. The process for getting my insurance payout was very smooth. The minor problems I had were dealt with quickly and efficiently. Debbie is a super star."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Shane Roper

April 15, 2025

5  out of  5
rating by Shane Roper
"6 stars if I could! Office manager Nikko runs a tight ship. Keep up the great work!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Cathy Cohill

February 26, 2025

5  out of  5
rating by Cathy Cohill
"Jill Jack and Kali were compassionate, knowledgeable, and extremely helpful. They took the time to explain everything and offered the lowest rates around. We even received free jacklets. This is the kind of insurance agent you want to have working for you!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Nathan Shaw

December 6, 2023

1  out of  5
rating by Nathan Shaw
"Most recent 3.5 days have not heard a peep about my claim. Nothing but trouble every time something happens. Previous issues 1- charged deductible for deer collision. 2- auto charged for accident I was not in (2022 Hyundai never owned) full day with rep for that one."
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Benchmark Compass (BC)

November 5, 2023

5  out of  5
rating by Benchmark Compass (BC)
"This is a great insurance agent and a great Lady. I wouldn't go through anyone else. My family has been using her services for 20+ years and we all love her, and ability to explain policies thoroughly. And she has great prices for unbelievable coverage. I would "highly recommend" this insurance agent to anyone. She is very "professional and compassionate." She has the ability to make you feel "heard and valued." I plan to stick with her as long as she is in business. She is just a wonderful person. And her staff are also very nice and professional. I have never had a bad experience with Jill or her staff and that's why she is a 5 star agent. If you're thinking about opening a policy with State Farm I couldn't recommend a better agent. She's the best thanks Jill and staff 👍👍"
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Jack Patton

February 27, 2023

5  out of  5
rating by Jack Patton
"Staff are friendly and patient."
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James Walls

September 3, 2022

5  out of  5
rating by James Walls
"We had a issue with our previous Auto Insurance, trying to find decent full coverage for 2 vehicles, with only issue being with last insurance, did a quote online, had a call and email very quickly, priced decent, and we have an actual human agent (Nationwide was a "virtual agent", we weren't able to change that either) VERY satisfied, looking to add Renters/Homeowners, their "Hospital income" (like Aflac) and possibly life insurance if I change jobs soon"
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Christopher DuBord

August 1, 2022

5  out of  5
rating by Christopher DuBord
"Amber degrave was the most spectacular agent that I have ever had the pleasure to work with."
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Frank Funari

April 6, 2021

5  out of  5
rating by Frank Funari
"Jill and her staff are very efficient and professional in handling all my insurance needs. I have my house, business, and auto insurance with them and they are always there for any questions or concerns that I may have. Jill and her staff always make me feel I am top priority. I wouldn't think about having anyone else handle my insurance."
We responded:
"Thank you for your continued support! We enjoy working with you and your family-it's always a pleasure!"
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Pauline DiClaudio

April 6, 2021

5  out of  5
rating by Pauline DiClaudio
"I've been with State Farm for 45 years. Never had any problems. Always worked with me on vehicle coverage. Highly recommend State Farm with Jill Jack. Also a good friend. Like a good neighbor Jill is there. Dan DiClaudio & Pauline"
We responded:
"Thank you for your loyal support over the years! We really appreciate your business and the opportunity to help!"
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Jenna Meighen

April 5, 2021

5  out of  5
rating by Jenna Meighen
"Jill cares deeply about her clients and works hard for them. I’ve referred many people to her office over the years not only for the competitive pricing, but for the stellar service as well."
We responded:
"Thank you for being so loyal with your support and patronage!! We appreciate the referrals you've so generously sent our way -- you are a great family within our State Farm Family!!"
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Jenn

July 28, 2020

5  out of  5
rating by Jenn
"Jill Jack State Farm Insurance agency Is the place to go for all your insurance needs. Jill is professional and knowledgeable."