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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nathan Shaw

December 6, 2023

1  out of  5
rating by Nathan Shaw
"Most recent 3.5 days have not heard a peep about my claim. Nothing but trouble every time something happens. Previous issues 1- charged deductible for deer collision. 2- auto charged for accident I was not in (2022 Hyundai never owned) full day with rep for that one."
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Real Talk (100%)

November 5, 2023

5  out of  5
rating by Real Talk (100%)
"This is a great insurance agent and a great Lady. I wouldn't go through anyone else. My family has been using her services for 20+ years and we all love her, and ability to explain policies thoroughly. And she has great prices for unbelievable coverage. I would "highly recommend" this insurance agent to anyone. She is very "professional and compassionate." She has the ability to make you feel "heard and valued." I plan to stick with her as long as she is in business. She is just a wonderful person. And her staff are also very nice and professional. I have never had a bad experience with Jill or her staff and that's why she is a 5 star agent. If you're thinking about opening a policy with State Farm I couldn't recommend a better agent. She's the best thanks Jill and staff 👍👍"
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Jack Patton

February 27, 2023

5  out of  5
rating by Jack Patton
"Staff are friendly and patient."
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James Walls

September 3, 2022

5  out of  5
rating by James Walls
"We had a issue with our previous Auto Insurance, trying to find decent full coverage for 2 vehicles, with only issue being with last insurance, did a quote online, had a call and email very quickly, priced decent, and we have an actual human agent (Nationwide was a "virtual agent", we weren't able to change that either) VERY satisfied, looking to add Renters/Homeowners, their "Hospital income" (like Aflac) and possibly life insurance if I change jobs soon"
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Christopher DuBord

August 1, 2022

5  out of  5
rating by Christopher DuBord
"Amber degrave was the most spectacular agent that I have ever had the pleasure to work with."
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Emily Garner

April 24, 2021

5  out of  5
rating by Emily Garner
"I highly recommend State Farm with Jill Jack. She is caring, professional, and dedicated to servicing her clients' needs. Just an outstanding agent!"
We responded:
"Thank you for sharing this, Emily! We appreciate you and your business!"
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Frank Funari

April 6, 2021

5  out of  5
rating by Frank Funari
"Jill and her staff are very efficient and professional in handling all my insurance needs. I have my house, business, and auto insurance with them and they are always there for any questions or concerns that I may have. Jill and her staff always make me feel I am top priority. I wouldn't think about having anyone else handle my insurance."
We responded:
"Thank you for your continued support! We enjoy working with you and your family-it's always a pleasure!"
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Pauline DiClaudio

April 6, 2021

5  out of  5
rating by Pauline DiClaudio
"I've been with State Farm for 45 years. Never had any problems. Always worked with me on vehicle coverage. Highly recommend State Farm with Jill Jack. Also a good friend. Like a good neighbor Jill is there. Dan DiClaudio & Pauline"
We responded:
"Thank you for your loyal support over the years! We really appreciate your business and the opportunity to help!"
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Jenna Meighen

April 5, 2021

5  out of  5
rating by Jenna Meighen
"Jill cares deeply about her clients and works hard for them. I’ve referred many people to her office over the years not only for the competitive pricing, but for the stellar service as well."
We responded:
"Thank you for being so loyal with your support and patronage!! We appreciate the referrals you've so generously sent our way -- you are a great family within our State Farm Family!!"
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Jenn

July 28, 2020

5  out of  5
rating by Jenn
"Jill Jack State Farm Insurance agency Is the place to go for all your insurance needs. Jill is professional and knowledgeable."
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ben rzicznek

July 28, 2020

5  out of  5
rating by ben rzicznek
"I have had auto insurance through State Farm under the leadership of Jill Jack in New Wilmington, PA since I was old enough to drive. Outstanding customer service and treats you like family. 🙂"
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Becky Frederick

July 26, 2020

5  out of  5
rating by Becky Frederick
"State Farm with Jill Jack is honestly the best! Her and her team are just so helpful. From off hour problems like my son had a small fender bender and I was so shook up I called her at 9 pm and she calmed me down walked me through what I needed to do. Just personal care trusting advice and always looks out for you ! Thank you Jill for everything you do your the best!"
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Darlene Bullock

July 24, 2020

5  out of  5
rating by Darlene Bullock
"Jill Jack as a State Farm Agent is by far the best. She runs a "Class Act" business out of New Wilmington, PA and she covers my entire fleet of vehicles and my house. If you want an honest agent she will "take care of you" and make sure you are covered properly. Highly recommend Jill Jack for any of your Insurance needs. She is the definition of ♪♪♪♪♪♪ "like a good neighbor, Jill Jack is There". Awesome first class service like No Other Insurance Company!"
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Neina Morocco

June 26, 2020

5  out of  5
rating by Neina Morocco
"I utilize State Farm for my Auto Insurance, Business Insurance, & Life Insurance. Jill Jack goes above and beyond for her clients and is always available! She not only answered my insurance questions but took the time to go thoroughly through my plan. She is dedicated to her clients and comes highly recommended."
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Jenna Meighen

June 23, 2020

5  out of  5
rating by Jenna Meighen
"I've been insured with Jill since 2014. Her dedication to her clients is unmatched. You're not going to find another insurance agent with her experience or her heart!"
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Ryan Marlin

September 2, 2017

5  out of  5
rating by Ryan Marlin
"Jill Jack is absolutely amazing! She is a great agent and is always a joy to chat with her."